You can make a claim with Hiscox in a few different ways for the majority of their policies, including the following:
You are able to report a claim to the insurance company through the company's online claims service, which is accessible around the clock, seven days a week.
In that scenario, you would need to submit a form and any necessary attachments along with it.
You may also file a claim by calling Hiscox directly and speaking with a representative about your situation.
This choice can be made on weekdays at any time between 7:00 a.m. and 10:00 p.m. Eastern Standard Time (EST).
Finally, you have the option of mailing your claim to the claims center that the company maintains in Georgia.
If you purchased your insurance policy through an agent or broker affiliated with Hiscox, you would also have the option to get in touch with them in order to submit a claim.
Depending on the type of policy you have, there are potentially some exceptions to these primary methods of filing claims.
Those who have a workers' compensation policy, for instance, will receive claims directions alongside the documents that make up their policy.
Following the submission of a claim by you, a representative will be appointed to handle the claim. They would validate your claim, inform you of the decision made by the insurer, and let you know about the next steps that are required to be taken.